About us
Welcome to laFraise.com, éditeur de bien jolis t-shirts.
Created in 2004, laFraise is now Europe's largest t-shirt design competition and receives over 100 daily submissions from graphic designers and illustrators all over the world.
Each week, laFraise selects the winning designs to be screen printed onto 500 shirts. Any additional purchases of the design are then printed using our Digital Direct print-on-demand technique.
laFraise Unlimited is our print-on-demand option for some of our most popular t-shirts. Certain designs from our Classic Contest may be chosen for a reprint. These are then available as unlimited, print-on-demand shirts.
Become a member
laFraise.com is an internet community. To submit, comment, vote and participate on the blog, you have to be logged in to laFraise, and therefore be a registered member.
You aren't a laFraise member yet? Register here. Registration is free and takes no time at all. We guarantee that your personal information is in no way used for other purposes or even worse - sold. We also don't like spam or unwanted advertising very much either.
Attention! If you are a designer and have submitted a design, your nickname will be used for all forms of communication.
laFraise T-Shirts
Quality
We started creating our own t-shirts in 2008 - from A to Z, completely from t-shirt production to the printing of the design. Our line of t-shirts is of high quality, well-cut and made with soft cotton.
We also created a special line for women – Mademoiselle – which features exclusive cuts.
Producing our own t-shirts also allows us to have better quality controls for the entire production process.
We use American Apparel t-shirts when we print on shirts that are not from our own collection. You will find detailed information about the shirt used on the detail page of each winning shirt.
Printing
We want our shirts to be as well-made as possible, be it how they fit, the fabric used or the print of the design. The reason behind this is very simple - we also wear our shirts ourselves. laFraise uses three different printing techniques: screen printing, Digital Direct printing and screen transfer.
The first 500 shirts are printed by Tailortown, a professional screen printer that guarantees optimal print quality. They print in small editions in order to maintain our quality standards. Tailortown’s techniques allow the use of 12 print colours per shirt, which allows us to print designs with rasters and gradients.
We can also use special colours with different effects or colours mixed with different materials. All of these special printing inks can be use in addition to the normal colours. Learn more about our special inks here. Detailed information about the printing technique used can be found on the detail page of the specific shirt.
After the initial 500 screen-printed shirts are sold, we use Spreadshirt to print the shirts on-demand. These shirts are printed with Digital Direct or screen transfers.
laFraise Shop
All of the shirts currently available for sale at laFraise can be found in the shop.
Ordering at laFraise
1. Select a product
You can browse through the products by colour or by size in the shop.
The following information can be found on the product’s detail page:
- photo of the t-shirt
- name of the design and the designer
- detailed description of the cut, the color and any special ink used
- the price of the shirt
- exact measurements of each shirt size
Simply click on the basket icon to add the article to your basket. The content of your basket is shown on the top right corner of the page. Click on the basket to edit the quantity, remove a shirt from your order or start the checkout process.
2) Voucher codes
laFraise sometimes runs special promotions (like free shipping) which can be redeemed with voucher codes.
Enter the voucher code in the voucher field during the first step of the checkout.
Click on the icon to the left of the voucher field to redeem the voucher and update the final price of the order.
3) Use your Brouzoufs
On the same page, you can use your Brouzoufs by clicking on the "use your bonus points" option.
Once you have accepted the Terms and Conditions, click on “Proceed to purchase” to continue to the next step of checkout.
4) Billing and delivery address
By default, the address given during registration will be used for your orders.
You also able to enter a separate address for delivery. The billing address will remain that given during registration.
5) Shipping options
You can choose between standard or express shipping.
6) Gift-wrapping
We offer the option to have your order gift-wrapped for an extra €2. The shirt will be nicely packed in a gift box and sent with a card. You can also add text which will be printed on the card.
Click on "Continue" to move on to the next step.
7) Payment
You can pay by credit / debit card, direct debit or prepayment.
You can then review your order one last time. Complete the order by clicking on "Place your order".
If you have any problems, please contact our friendly service team:service@lafraise.com.
Follow your order
Once you have completed the order, you will receive a confirmation e-mail. You will also receive a second e-mail once the order has been shipped.
You can follow the status of your order by clicking on your account and then “Order history”.
8) Returns and Exchanges
Our goal is to always leave you satisfied with our products and service. If this is not the case, please write us (even after the legal period of 7 days) and tell us why you are unhappy. We will do everything possible to make you ultimately satisfied with your purchase. For more information, please contact our customer service team: service@lafraise.com.
My Account
The Profile
The profile page is shown when a user clicks on your nickname.
The following information will appear:
For all users
- your nickname
- your picture or avatar
- number of votes that you have placed
- number of comments you have made on designs
- your web site or blog (not required)
- a short text introducing yourself (not required)
Only for the deisgners
- the designs available in the shop
- the designs printed by laFraise
- the designs which were approved for a laFraise competition
You can contact a community member by clicking on "Contact".
Personal information
You can view or modify your personal information at any time.
Your profile
You can edit your personnal information here (e-mail, nickname, address, description, web site, or language used on laFraise).
If you are a designer on laFraise, it is very important to fill in all fields. Even if it is not required to enter this information, it is really useful if we need to contact you at short notice (don’t worry we won’t bother you unless it’s necessary ;-) ).
Your picture
Upload a photo or avatar to your profile. The image cannot be smaller than 169 x 169 pixels.
Your password
Newsletters subscription
Order options
Your Brouzoufs account
Brouzoufs are a mixture of loyalty and discount points. 100 Brouzoufs = 1 euro. If you have Brouzoufs in your customer account, you can use them to pay for a part or all of your order. You can get Brouzoufs in a number of different ways: if you win our blog games or if it's your birthday!
The total number of Brouzoufs can be seen at the top of each page (when you are logged in). Simply click on them to access your account. There you can see the amount you currently have available as well as an overview of how you received them. They must be used within 6 months, after which they will expire.
Using your Brouzoufs is very easy. When making a normal purchase, simply check the option "Use my bonus points". You only have to pay the difference between the number of Brouzoufs and the total price.
Competitions
There are two ongoing competitions at laFraise: laFraise classic (printed on a classic cut t-shirts) and laFraise Mad' (printed on a Mademoiselle cut shirts). In addition, laFraise organizes special competitions with partners under various conditions and with different types of prizes.
The Gallery
The Gallery displays an overview of all designs in competition. Each design is presented with the picture, the score, the number of comments and the time left for voting.
Click on the name of the contest on the left column to go to that gallery.
To access the details of a design, click on the preview image. You will find the following information there:
- title
- the designer's nickname
- number of views
- number of votes
- average score (1 = lowest score, 5 = highest score)
- number of pre-orders
- voting scale
- comments
If a design is accepted, it appears in the Gallery for an entire week. During these 7 days, the site's visitors can vote on the design and make comments.
When the 7 days have passed, the design will appear in the "Voting Ended" category.
The Hall of Fame presents all the designs which have been chosen for printing. The designs there are those which are already sold out, those which are still available in the shop or those which have just arrived in the shop.
Voting
To vote for a design, you must be registered on laFraise and logged in.
You can vote only once per design. The voting score ranges between 1 and 5. A preorder also counts for 5.
Note on pre-ordering: This is not a binding commitment to buy a t-shirt, but a good indicator of what our community wants. As its name suggests, "Would buy?" tells us that you would be willing to buy this shirt if it's printed.
Scoring
The score is a weighted average, which means that each voter enters his/her score (from 1 to 5). Then these scores are added together, the total is multiplied by 100 and divided by the total number of votes. If a design's score goes up or down, don't panic, this is normal. This is a very normal variation of the overall score.
Our algorithm takes into consideration the activity of each voting member on laFraise (orders, submissions, comments, etc). The more you participate, the more your vote counts.
Comments
Commenting on a design allows you to communicate directly with the designer. Let the designer know what you like and don’t like about the design, and gives you the chance to make suggestions. All comments are welcome, but we do moderate the comments, so keep it nice.
Selection of the winners
Each week, we choose designs from the category "Voting Ended" to print them on t-shirts.Our decision is dependent on the number of votes, the comments and the overall score, but of course we also make sure that the design fits in with the other t-shirts available at laFraise.
Attention: the best score doesn't guarantee that the shirt will be printed.
Submit a design
The designer of the chosen artwork receives €1,000 once he has signed the contract, which temporarily gives us the right to print it on a limited amount of 500 T-Shirts. The winning designer also receives two shirts.
Special competitions may have different conditions. These conditions will be announced during the competition and can be viewed by clicking on the information button next to the name of the competition.
Templates- Downloads
Documents for the designers (PDF)
Contents of the file:
- Technical specifications
- Special inks
- Shirt templates (classic + Mad)
All laFraise members are able to upload a design if the design meets our technical requirements.
Export the design into a JPEG file with 1000 x 1000 pixels. Note: This is not the maximum size, but the required size so that the design can be displayed in our gallery. We check the uploaded designs daily.
Design approval
If the design is accepted, it appears in the Gallery for an entire week. During these 7 days, the site's visitors can vote on the design and make comments. You will receive an e-mail informing you of the design’s approval.
Design rejection
If your design is rejected, it will not appear online. You will receive an e-mail informing you of the rejection.
We reject designs for various reasons, including: it contains copyrighted material, it doesn't respect our technical specifications, the design does not fit our style or concept, or the design does not relate to a special contest’s theme. We are unfortunately not able to provide a detailed explanation for the rejection, as we receive more than 100 submissions per day.
Updating a design
You are able to update a design while it is in the Gallery. To do this, you must first re-upload the design using the normal process with the note "Update".
The updates are handled every morning and you will receive an e-mail when your design has been updated. Please note that the server may need some extra time to show the changes, so don't worry if your update doesn't show up immediately on the site.
Selection
Each week, we choose designs from the category "Voting Ended" to print them on t-shirts. The best/highest score doesn't guarantee a print. Our decision is dependent on the number of votes, the comments and the overall score, but of course we also make sure that the design fits in with the other t-shirts available in the store.
The winning designer is contacted by e-mail and will receive a contract with which they temporarily hand over the rights to their design. Once the contract is signed, the designer must send us two copies of the contract via e-mail or fax. Of course, we also need the design: it must be the original design (in the desired PANTONE© colours) and in a vector graphic format. After receiving these documents, we will transfer €1,000 to the winner.
After all of the formalities are clarified, the reviewed design will be given to our printer in the appropriate format and with the special printing wishes (placement, colour of the shirt and the colours used in printing). Then the t-shirt will appear in the shop a few weeks later!
laFraise Unlimited is our print-on-demand option for some of our most popular t-shirts. Certain designs from our Classic Contest may be chosen for a reprint. These are then available as unlimited, print-on-demand shirts.
Gallery Out of Competition
If your design meets copyright requirements and our technical specifications, you can submit it to the gallery "Out of Competition". Your design will be published online and you could get advice, ideas and feedback from the community. Important, this gallery is (as it's called) out of competition. This means the designs presented in this gallery are not involved in any contest.
Terms & Conditions
When you submit a design, you provide the rights of the design to laFraise for 5 years if the design is chosen for a print. For every shirt sold beyond the initial 500 shirts, a €2.46 (pre-tax) commission is paid to the designer via their Spreadshirt account. You can find the full Terms & Conditions on the Submit a Design page.
Affiliate program
The online t-shirt store laFraise uses Zanox affiliation program.
What are the advantages using this program ?
laFraise pays its partners with a 20% commission on each sale generated and it gives you the opportunity of high revenues. Our t-shirts are printed in a limited edition of 500 original and unique shirts.
laFraise Unlimited is our print-on-demand option for some of our most popular t-shirts. Certain designs from our Classic Contest may be chosen for a reprint. These are then available as unlimited, print-on-demand shirts.
A broad target
Our products appeal to every kind of people. Our consumers' age of our nice and funny t-shirts is between 20 and 35 years old. All of our cuts fit perfectly men & women. laFraise offers a Mademoiselle range as well, a t-shirt range exclusively made for women.
Join laFraise
If you wish to be affiliated with our laFraise t-shirts, register on Zanox homepage and join us as an advertiser. Find more information on our Partner Zanox's homepage.
For further questions please contact us at: affiliate@lafraise.com
Any more questions?
Our helpful Service Team provides e-mail support for any issues you may have and answers every question within 24 hours: service@lafraise.com
You want to hear a friendly voice? Then call our hotline Mondays to Fridays between 9:00am - 5:00pm (CET) at +44 (0) 2031372837
Delivery
Packaging
We send our shirts in large durable envelopes to ensure simple and fast delivery. This allows the postal worker to place the envelope directly in your mailbox or leave a notification for you. If the order is somewhat larger, we will send it in a small parcel.
Delivery Costs (Standard shipping)
We deliver to the following countries:
up to €29.00 | €29.01 to €59.99 | over €60.00 | |
| Austria Belgium Denmark France Germany Ireland Italy Liechtenstein Luxembourg Netherlands Spain Switzerland * United Kingdom | €3,00 | €5.00 | free |
| Czech Republic Estonia Finland Greece Hungary Latvia Lithuania Malta Norway * Poland Portugal Slovakia Slovenia Sweden | €4.00 | €7.00 | free |
up to €49.00 | €49.01 to €98.00 | over €98.01 | |
| Canada* Cyprus* Iceland* Japan* United States* | €9.00 | €16.00 | €32.00 |
Delivery Costs (Express shipping)
| Germany | 16,00 € |
| Austria Belgium Denmark Liechtenstein Luxemburg Monaco Switzerland * The Netherlands | 20,00 € |
| United Kingdom France Ireland Italy Spain | 25,00 € |
* Additional expenses from import duties and taxes may be applied upon arrival.
Delivery times
The delivery times depend on the postal service, the delivery address and the weight of the package. Please contact our customer service for more information: service@lafraise.com.
Express
For very urgent orders we offer the express shipping option. If your order is to be delivered to one of the countries listed above, you can choose the Express option by activating the checkbox during checkout.
Express orders within Germany that are placed before 10 am will be delivered the following day. Express deliveries to other countries take one additional day to arrive.
Reasons for possible delivery delays:
If you pay for your order using the prepayment option, your order will enter production only once we have received the amount in our account. Usually, the desired delivery date will thus be postponed by at least 3 days. Please ask your bank about the terms and conditions of an urgent transfer, if necessary.
If there is a public holiday between the ordering and the estimated delivery day, the delivery will be postponed by one business day.
Please leave your phone number in the address form provided in the checkout. We can then give you a call in case any complications occur.
Attention: laFraise can NOT guarantee that your order will be produced and shipped as express, as unforeseen complications can occur.
If the express delivery was not successful, please contact our service team.